RingTailAppsHow can we help?
Email us anytime
A real person reads every message. We usually reply within 1–2 business days.
ringtailapps@gmail.comFrequently asked questions
Is Chow Hall free?
Yes. Planning your week, recipes, the grocery list, shared lists and potlucks are free. Chow Hall Pro is an optional subscription that adds extras like budget mode.
Do I need an account?
No. Chow Hall works without one, and your plan stays on your phone. An account lets you back up your data and share lists and potlucks.
How do I share my grocery list?
Open your list, tap Share and send the invite to your household. They can join with the link or by typing the code in Chow Hall.
I forgot my password.
On the sign-in screen, tap “Forgot password?” and we’ll email you a link to set a new one. Check your spam folder if it doesn’t arrive within a few minutes.
How do I cancel Pro?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Chow Hall. Deleting the app doesn’t cancel it.
How do I restore a purchase?
In Chow Hall, open the Chow Hall Pro screen and tap Restore purchases while signed in to the same Apple ID you used to subscribe.
How do I delete my account?
In Chow Hall, go to Settings → Delete account. This permanently removes your account and cloud data. You can also email us and we’ll do it for you.
Can I suggest a recipe or feature?
Please do! Email us. Many of our favorite ideas came from families using the app.
See also our Privacy Policy and Terms of Use.